Refund policy
In Store Returns :
Thanks for shopping at Kempt! All tagged, unwashed and unworn purchases, can be returned for a full refund within 14 days of purchase. Within 30 days, a store credit will be issued for the amount returned. Marked down items are returnable within 30 days for store credit only., undergarments, socks, and headwear are not returnable.
*Special Promotions are sometimes marked Final Sale (BOGO, 40% off Sale, etc.) - see Promotion Page for full details*
Online Returns :
Thanks for shopping at Kempt! All full-price, unwashed and unworn purchases with tags, can be returned for a full refund within 14 days of order delivery.
Postmark your purchase within 14 days for a full refund, and within 30 days for store credit or exchange. Marked down and sale items are returnable within 30 days for store credit only, undergarments, socks, and headwear are not returnable.
*Special Promotions are sometimes marked Final Sale (BOGO, 40% off Sale, etc.) - see Promotion Page for full details*
Reach out to us at team@kemptathens.com, or request a return from your account on our website. We can provide a pre-paid USPS return label for a flat rate of $9 (deducted from your refund amount.)
If prefer to handle the mailing yourself, you can ship your returns to -
Kempt
175 N Lumpkin St.
Athens, GA 30601
Please include your order number on or inside your package.
Send an email to team@kemptathens.com with any further questions.